Gaya APA
Greenbers, Paul. (2010).
CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers (4e).
New York:
McGraw Hill.
Gaya Chicago
Greenbers, Paul.
CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers.
4e
New York:
McGraw Hill,
2010.
Buku.
Gaya MLA
Greenbers, Paul.
CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers.
4e
New York:
McGraw Hill,
2010.
Buku.
Gaya Turabian
Greenbers, Paul.
CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers.
4e
New York:
McGraw Hill,
2010.
Buku.