Gaya APA

Heizer, Jay. (1999). Operations management (3e). London: Prentice Hall International.

Gaya Chicago

Heizer, Jay. Operations management. 3e London: Prentice Hall International, 1999. CD ROM.

Gaya MLA

Heizer, Jay. Operations management. 3e London: Prentice Hall International, 1999. CD ROM.

Gaya Turabian

Heizer, Jay. Operations management. 3e London: Prentice Hall International, 1999. CD ROM.