Gaya APA
Sheth, Jagdish N, Mittal, Banwari. (2004).
Customer behavior : a managerial perspective (2e).
Australia:
South Western.
Gaya Chicago
Sheth, Jagdish N, Mittal, Banwari.
Customer behavior : a managerial perspective.
2e
Australia:
South Western,
2004.
Buku.
Gaya MLA
Sheth, Jagdish N, Mittal, Banwari.
Customer behavior : a managerial perspective.
2e
Australia:
South Western,
2004.
Buku.
Gaya Turabian
Sheth, Jagdish N, Mittal, Banwari.
Customer behavior : a managerial perspective.
2e
Australia:
South Western,
2004.
Buku.