Gaya APA
Myers, James H.. (2004).
Measuring customer satisfaction : hot buttons and measurement issues .
Chicago:
American Mark Associations.
Gaya Chicago
Myers, James H..
Measuring customer satisfaction : hot buttons and measurement issues.
Chicago:
American Mark Associations,
2004.
Buku.
Gaya MLA
Myers, James H..
Measuring customer satisfaction : hot buttons and measurement issues.
Chicago:
American Mark Associations,
2004.
Buku.
Gaya Turabian
Myers, James H..
Measuring customer satisfaction : hot buttons and measurement issues.
Chicago:
American Mark Associations,
2004.
Buku.