Gaya APA
Ho, Samuel K. (2002).
Total quality management : an integrated approach .
New Delhi:
Crest Publisher House.
Gaya Chicago
Ho, Samuel K.
Total quality management : an integrated approach.
New Delhi:
Crest Publisher House,
2002.
Buku.
Gaya MLA
Ho, Samuel K.
Total quality management : an integrated approach.
New Delhi:
Crest Publisher House,
2002.
Buku.
Gaya Turabian
Ho, Samuel K.
Total quality management : an integrated approach.
New Delhi:
Crest Publisher House,
2002.
Buku.