Gaya APA

McKenna, Regis. (2002). Total access : giving customers what they want in an anytime, anywhere world . Boston: Harvard Business School Press.

Gaya Chicago

McKenna, Regis. Total access : giving customers what they want in an anytime, anywhere world. Boston: Harvard Business School Press, 2002. Buku.

Gaya MLA

McKenna, Regis. Total access : giving customers what they want in an anytime, anywhere world. Boston: Harvard Business School Press, 2002. Buku.

Gaya Turabian

McKenna, Regis. Total access : giving customers what they want in an anytime, anywhere world. Boston: Harvard Business School Press, 2002. Buku.