Gaya APA

Gitlow, Howard, Oppenheim, Alan. (1995). Quality management : tools and methods for improvement (2e). Burr Ridge, Illinois: Irwin.

Gaya Chicago

Gitlow, Howard, Oppenheim, Alan. Quality management : tools and methods for improvement. 2e Burr Ridge, Illinois: Irwin, 1995. Buku.

Gaya MLA

Gitlow, Howard, Oppenheim, Alan. Quality management : tools and methods for improvement. 2e Burr Ridge, Illinois: Irwin, 1995. Buku.

Gaya Turabian

Gitlow, Howard, Oppenheim, Alan. Quality management : tools and methods for improvement. 2e Burr Ridge, Illinois: Irwin, 1995. Buku.