Gaya APA
Arnold, Kenneth L. (1994).
The managers guide to ISO 9000 .
New York:
The Free Press.
Gaya Chicago
Arnold, Kenneth L.
The managers guide to ISO 9000.
New York:
The Free Press,
1994.
Buku.
Gaya MLA
Arnold, Kenneth L.
The managers guide to ISO 9000.
New York:
The Free Press,
1994.
Buku.
Gaya Turabian
Arnold, Kenneth L.
The managers guide to ISO 9000.
New York:
The Free Press,
1994.
Buku.