Penggayaan APA
Berry, Leonard L. (1995).
On great service : a framework for action .
New York:
The Free Press.
Chicago Style
Berry, Leonard L.
On great service : a framework for action.
New York:
The Free Press,
1995.
Buku.
MLA Style
Berry, Leonard L.
On great service : a framework for action.
New York:
The Free Press,
1995.
Buku.
Turabian Style
Berry, Leonard L.
On great service : a framework for action.
New York:
The Free Press,
1995.
Buku.