Gaya APA
Gitlow, Howard S, Gitlow, Shelly J. (1994).
Total quality management in action .
New Jersey:
PTR Prentice Hall.
Gaya Chicago
Gitlow, Howard S, Gitlow, Shelly J.
Total quality management in action.
New Jersey:
PTR Prentice Hall,
1994.
Buku.
Gaya MLA
Gitlow, Howard S, Gitlow, Shelly J.
Total quality management in action.
New Jersey:
PTR Prentice Hall,
1994.
Buku.
Gaya Turabian
Gitlow, Howard S, Gitlow, Shelly J.
Total quality management in action.
New Jersey:
PTR Prentice Hall,
1994.
Buku.