Gaya APA

Temporal, Paul, Trott, Martin. (2001). Romancing the customer : maximizing brand vaue through powerful relationship management . Singapore: John Wiley.

Gaya Chicago

Temporal, Paul, Trott, Martin. Romancing the customer : maximizing brand vaue through powerful relationship management. Singapore: John Wiley, 2001. Buku.

Gaya MLA

Temporal, Paul, Trott, Martin. Romancing the customer : maximizing brand vaue through powerful relationship management. Singapore: John Wiley, 2001. Buku.

Gaya Turabian

Temporal, Paul, Trott, Martin. Romancing the customer : maximizing brand vaue through powerful relationship management. Singapore: John Wiley, 2001. Buku.