Gaya APA

McKenna, Regis. (1999). Real-time : preparing for the age of the never satisfield customer . Boston: Harvard Business School Press.

Gaya Chicago

McKenna, Regis. Real-time : preparing for the age of the never satisfield customer. Boston: Harvard Business School Press, 1999. Buku.

Gaya MLA

McKenna, Regis. Real-time : preparing for the age of the never satisfield customer. Boston: Harvard Business School Press, 1999. Buku.

Gaya Turabian

McKenna, Regis. Real-time : preparing for the age of the never satisfield customer. Boston: Harvard Business School Press, 1999. Buku.