Gaya APA

Freedman, Carol, Major, Grace. (1992). Take charge : how to manage your customer relationships . s.l: Sigma Books.

Gaya Chicago

Freedman, Carol, Major, Grace. Take charge : how to manage your customer relationships. s.l: Sigma Books, 1992. Buku.

Gaya MLA

Freedman, Carol, Major, Grace. Take charge : how to manage your customer relationships. s.l: Sigma Books, 1992. Buku.

Gaya Turabian

Freedman, Carol, Major, Grace. Take charge : how to manage your customer relationships. s.l: Sigma Books, 1992. Buku.