Gaya APA

Schonberger, Richard J, Knod, Edward M. (1997). Operations management : customer focused principles (6e). Chicago: Irwin.

Gaya Chicago

Schonberger, Richard J, Knod, Edward M. Operations management : customer focused principles. 6e Chicago: Irwin, 1997. Buku.

Gaya MLA

Schonberger, Richard J, Knod, Edward M. Operations management : customer focused principles. 6e Chicago: Irwin, 1997. Buku.

Gaya Turabian

Schonberger, Richard J, Knod, Edward M. Operations management : customer focused principles. 6e Chicago: Irwin, 1997. Buku.