Gaya APA
Cortada, James W. (1993).
Total quality management for sales and marketing management .
New York:
McGraw Hill.
Gaya Chicago
Cortada, James W.
Total quality management for sales and marketing management.
New York:
McGraw Hill,
1993.
Buku.
Gaya MLA
Cortada, James W.
Total quality management for sales and marketing management.
New York:
McGraw Hill,
1993.
Buku.
Gaya Turabian
Cortada, James W.
Total quality management for sales and marketing management.
New York:
McGraw Hill,
1993.
Buku.