Penggayaan APA
Cortada, James W. (1993).
Total quality management for sales and marketing management .
New York:
McGraw Hill.
Chicago Style
Cortada, James W.
Total quality management for sales and marketing management.
New York:
McGraw Hill,
1993.
Buku.
MLA Style
Cortada, James W.
Total quality management for sales and marketing management.
New York:
McGraw Hill,
1993.
Buku.
Turabian Style
Cortada, James W.
Total quality management for sales and marketing management.
New York:
McGraw Hill,
1993.
Buku.