Penggayaan APA

Cortada, James W. (1993). Total quality management for sales and marketing management . New York: McGraw Hill.

Chicago Style

Cortada, James W. Total quality management for sales and marketing management. New York: McGraw Hill, 1993. Buku.

MLA Style

Cortada, James W. Total quality management for sales and marketing management. New York: McGraw Hill, 1993. Buku.

Turabian Style

Cortada, James W. Total quality management for sales and marketing management. New York: McGraw Hill, 1993. Buku.