Gaya APA
LOVELOCK, CHRISTOPHER H, Wirtz, Jochen. (2002).
Services marketing in Asia : managing people, technology and strategy .
Singapore:
Prentice Hall.
Gaya Chicago
LOVELOCK, CHRISTOPHER H, Wirtz, Jochen.
Services marketing in Asia : managing people, technology and strategy.
Singapore:
Prentice Hall,
2002.
Buku.
Gaya MLA
LOVELOCK, CHRISTOPHER H, Wirtz, Jochen.
Services marketing in Asia : managing people, technology and strategy.
Singapore:
Prentice Hall,
2002.
Buku.
Gaya Turabian
LOVELOCK, CHRISTOPHER H, Wirtz, Jochen.
Services marketing in Asia : managing people, technology and strategy.
Singapore:
Prentice Hall,
2002.
Buku.