Gaya APA
Palmer, Adrian. (2001).
Principles of services marketing (3e).
London:
McGraw Hill.
Gaya Chicago
Palmer, Adrian.
Principles of services marketing.
3e
London:
McGraw Hill,
2001.
Buku.
Gaya MLA
Palmer, Adrian.
Principles of services marketing.
3e
London:
McGraw Hill,
2001.
Buku.
Gaya Turabian
Palmer, Adrian.
Principles of services marketing.
3e
London:
McGraw Hill,
2001.
Buku.