Gaya APA
Harrington, H. James. (1991).
Business process improvement : the breakthrough strategy for total quality, productivity and competitiveness .
New York:
McGraw Hill.
Gaya Chicago
Harrington, H. James.
Business process improvement : the breakthrough strategy for total quality, productivity and competitiveness.
New York:
McGraw Hill,
1991.
Buku.
Gaya MLA
Harrington, H. James.
Business process improvement : the breakthrough strategy for total quality, productivity and competitiveness.
New York:
McGraw Hill,
1991.
Buku.
Gaya Turabian
Harrington, H. James.
Business process improvement : the breakthrough strategy for total quality, productivity and competitiveness.
New York:
McGraw Hill,
1991.
Buku.