Gaya APA

Wallace, Thomass F. (1992). Customer-driven strategy : winning through operational excellence . Essex Junction, Vermont: Omneo.

Gaya Chicago

Wallace, Thomass F. Customer-driven strategy : winning through operational excellence. Essex Junction, Vermont: Omneo, 1992. Buku.

Gaya MLA

Wallace, Thomass F. Customer-driven strategy : winning through operational excellence. Essex Junction, Vermont: Omneo, 1992. Buku.

Gaya Turabian

Wallace, Thomass F. Customer-driven strategy : winning through operational excellence. Essex Junction, Vermont: Omneo, 1992. Buku.