Penggayaan APA

Besterfield, Dale H. (1995). Total quality management . New Jersey: Prentice Hall.

Chicago Style

Besterfield, Dale H. Total quality management. New Jersey: Prentice Hall, 1995. Buku.

MLA Style

Besterfield, Dale H. Total quality management. New Jersey: Prentice Hall, 1995. Buku.

Turabian Style

Besterfield, Dale H. Total quality management. New Jersey: Prentice Hall, 1995. Buku.