Gaya APA

Temporal, Paul, Trott, Martin. (2002). Romancing the customer : memaksimalkan nilai merek melalui customeer relationship management . Jakarta: Salemba Empat.

Gaya Chicago

Temporal, Paul, Trott, Martin. Romancing the customer : memaksimalkan nilai merek melalui customeer relationship management. Jakarta: Salemba Empat, 2002. Buku.

Gaya MLA

Temporal, Paul, Trott, Martin. Romancing the customer : memaksimalkan nilai merek melalui customeer relationship management. Jakarta: Salemba Empat, 2002. Buku.

Gaya Turabian

Temporal, Paul, Trott, Martin. Romancing the customer : memaksimalkan nilai merek melalui customeer relationship management. Jakarta: Salemba Empat, 2002. Buku.