Gaya APA
CONGRAM, CAROL A. (1991).
The AMA handbook of marketing for the service industries .
New York:
AMACOM.
Gaya Chicago
CONGRAM, CAROL A.
The AMA handbook of marketing for the service industries.
New York:
AMACOM,
1991.
Buku.
Gaya MLA
CONGRAM, CAROL A.
The AMA handbook of marketing for the service industries.
New York:
AMACOM,
1991.
Buku.
Gaya Turabian
CONGRAM, CAROL A.
The AMA handbook of marketing for the service industries.
New York:
AMACOM,
1991.
Buku.