Gaya APA
Thor, Carl G, Mahoney, Francis Xavier. (1994).
The TQM trilogi : using ISO 9000 the deming prize, and the baldrige award to establish a system for total quality management .
Ney York:
AMACOM.
Gaya Chicago
Thor, Carl G, Mahoney, Francis Xavier.
The TQM trilogi : using ISO 9000 the deming prize, and the baldrige award to establish a system for total quality management.
Ney York:
AMACOM,
1994.
Buku.
Gaya MLA
Thor, Carl G, Mahoney, Francis Xavier.
The TQM trilogi : using ISO 9000 the deming prize, and the baldrige award to establish a system for total quality management.
Ney York:
AMACOM,
1994.
Buku.
Gaya Turabian
Thor, Carl G, Mahoney, Francis Xavier.
The TQM trilogi : using ISO 9000 the deming prize, and the baldrige award to establish a system for total quality management.
Ney York:
AMACOM,
1994.
Buku.