Gaya APA
Buttle, Francis. (2007).
Customer relationship management = manajemen hubungan pelanggan : concepts and tools .
Malang:
Bayumedia Publ..
Gaya Chicago
Buttle, Francis.
Customer relationship management = manajemen hubungan pelanggan : concepts and tools.
Malang:
Bayumedia Publ.,
2007.
Buku.
Gaya MLA
Buttle, Francis.
Customer relationship management = manajemen hubungan pelanggan : concepts and tools.
Malang:
Bayumedia Publ.,
2007.
Buku.
Gaya Turabian
Buttle, Francis.
Customer relationship management = manajemen hubungan pelanggan : concepts and tools.
Malang:
Bayumedia Publ.,
2007.
Buku.