Gaya APA
LOVELOCK, CHRISTOPHER H, Wright, Lauren. (2002).
Principles of service marketing and management (2e).
New Jersey:
Prentice Hall.
Gaya Chicago
LOVELOCK, CHRISTOPHER H, Wright, Lauren.
Principles of service marketing and management.
2e
New Jersey:
Prentice Hall,
2002.
Buku.
Gaya MLA
LOVELOCK, CHRISTOPHER H, Wright, Lauren.
Principles of service marketing and management.
2e
New Jersey:
Prentice Hall,
2002.
Buku.
Gaya Turabian
LOVELOCK, CHRISTOPHER H, Wright, Lauren.
Principles of service marketing and management.
2e
New Jersey:
Prentice Hall,
2002.
Buku.